Setting Up Your Organization

Learn how to configure your organization's practice settings, including locations, insurers, service types, and documentation templates.

This guide will walk you through the essential steps to configure your organization's settings in Cognix Health. Proper setup ensures smooth operations and compliance with healthcare regulations.

Organization Details

Navigate to Settings > Organization to configure:

Basic Information

  • Practice name and contact details
  • Tax ID / EIN
  • NPI number
  • Practice logo and branding
  • Time zone settings

Business Associate Agreement (BAA)

  • Review the HIPAA-compliant BAA
  • E-sign the agreement
  • Download a copy for your records

Location Management

Under Settings > Locations, set up your practice locations:

Add New Location

  • Physical address
  • Contact information
  • Operating hours
  • Service availability
  • Assign providers to locations

Location-specific Settings

  • Room/space configuration
  • Resource allocation
  • Scheduling preferences

Insurance Setup

Access Settings > Insurance to configure:

Payer Enrollment

  • Add insurance companies
  • Enter payer IDs
  • Configure EDI settings
  • Set up clearinghouse connections

Claims Configuration

  • Default billing settings
  • Claim submission rules
  • Payment posting preferences
  • ERA/EFT enrollment

Verification Settings

  • Eligibility check automation
  • Coverage verification rules
  • Authorization requirements

Service Types Configuration

In Settings > Services, define your practice's services:

Service Categories

  • Create service categories
  • Set default duration
  • Configure billing codes (CPT/HCPCS)
  • Set standard rates

Provider Assignment

  • Assign services to providers
  • Set provider-specific rates
  • Configure availability

Goals and Targets

Under Settings > Goals, establish:

Practice Objectives

  • Revenue targets
  • Patient volume goals
  • Quality metrics
  • Compliance benchmarks

Provider Goals

  • Individual productivity targets
  • Quality measures
  • Patient satisfaction goals

Documentation Templates

Navigate to Settings > Forms to create:

Primary Session Notes

  • Create custom templates
  • Add required fields
  • Set up auto-population rules
  • Configure validation requirements

Secondary Session Notes

  • Design supplementary templates
  • Add conditional logic
  • Set up scoring systems
  • Configure data collection fields

Template Builder

Use the dynamic form builder to:

Create Templates

  • Primary Session Notes
  • Secondary Session Notes (optional)

Field Types Available

  • Text input
  • Multiple choice
  • Checkboxes
  • Date/time
  • Numeric scales
  • File attachments
  • Signature fields
  • Dynamic calculations

Verification and Testing

Before going live:

Test Configuration

  • Verify all settings
  • Run test claims
  • Check eligibility verification
  • Test appointment scheduling

Staff Training

  • Train staff on new templates
  • Review workflow processes
  • Document standard procedures

Next Steps

After completing the setup:

  1. Invite staff members
  2. Set up user permissions
  3. Configure automated workflows
  4. Schedule staff training

For assistance:

  • Contact support at [email protected]
  • Schedule a setup consultation
  • Access video tutorials in our Training Center

Remember to regularly review and update these settings as your practice evolves. Our support team is available to help you optimize your configuration for maximum efficiency.